Family Navigator Program - Assistance for Parents and Caregivers to Access Mental Health and Addictions Services - Interior Region Branches

Addictions / Substance Use, Caregiver Support, Family / Parenting, Mental Health - Adult & Senior, and Mental Health - Child & Youth

Provided by Canadian Mental Health Association (CMHA)

One-on-one support for parents and caregivers caring for a child, youth, or dependent adult up to age 25 with mental illness and/or substance use issues.
The Interior Region Family Navigator works collaboratively with CMHA branches throughout the Interior region and their community partners to help parents/caregivers access relevant programs and services based on their individual needs.

The Family Navigator:
  • Listens to concerns
  • Assesses needs
  • Provides information on services
  • Provides education on mental health and substance use issues
  • Provides education on self care/Coping Strategies and Communication Skills
  • Helps to access community based resources
To request the services of the Family Navigator, send an email or call 1-844-234-6663. Include the following information: name, child/youth’s age, relationship to the child/youth, reason for contacting the Family Navigator, and whether a voicemail message can be left.

The Family Navigator will respond within 48 hours and, if appropriate, follow up with a caregiver assessment either in person or virtually. For individuals living in rural areas or without regular access to a computer, the caregiver assessment form can be downloaded [click here] and submitted by email or fax.

Take a Break: A support group where you can meet other caregivers/parents, make connections, share experiences, and learn enhanced coping skills. Topics of discussion include: mental health issues, substance use, strategies for mental wellness, boundary setting, and communication skills. Take a Break groups are offered at 8 CMHA branches in the BC Interior.

For a list of participating branches, visit the website. If you do not have a branch close by, please contact the Interior Region Family Navigator at Family.Navigation@CMHAKelowna.org.

Toll Free: 1-844-234-6663 (Central Intake)

Public email: family.navigation@cmhakelowna.org

Website: http://cmhakelowna.com/bc-family...

Cost: No cost

Referral options:

  • Self-referral
Associated Programs/Services

Also offered by Canadian Mental Health Association (CMHA):

Just the closest matches listed. Click to see more!
Availability

Service area: 100 Mile House, Cranbrook, Kamloops, Kelowna, Penticton, Revelstoke, Salmon Arm, Vernon, Williams Lake + show cities

Service area cities: 100 Mile House, Cranbrook, Kamloops, Kelowna, Penticton, Revelstoke, Salmon Arm, Vernon, and Williams Lake

Service Types Provided
Addictions / Substance Use
Caregiver Support
Family / Parenting
Mental Health - Adult & Senior
Mental Health - Child & Youth
Ways to Access
  • Provided 1:1 in-person
  • Provided at multiple locations
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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