Restoring Family Links - Finding separated family members after humanitarian crisis or natural disaster
Family / Parenting and Immigrant and Refugee Services
Provided by Canadian Red Cross
A program helping people in Canada re-establish contact with immediate family members after separation due to armed conflict, natural disaster, migration and other humanitarian crises.
Whether the separation from your loved one happened many decades ago or more recently, the Canadian Red Cross may be able to help. The process involves collecting information via telephone or email about missing persons, persons who have died, and vulnerable persons such as children separated from their families and persons deprived of their freedom.
Search requests are accepted based on:
- the closeness of the relationship
- the reason for the loss of contact
- sufficient information being available to conduct a search
- attempts already made by the inquirer to locate the sought person have been unsuccessful
The Red Cross accepts searches for people within Canada only when:
- It concerns family members separated prior to their arrival in Canada.
- If a person is new to Canada and has lost contact with someone else who they know has also recently arrived in Canada. In this case, a tracing request can be submitted.
- When the separation is due to a current disaster within Canada (this is done through your local Red Cross/Red Crescent Society).
The Red Cross also helps people locate family members overseas. More information on the International Committee of the Red Cross (ICRC) Tracing Service
When a loved one is missing:
If you are looking for a family member overseas and would like us to help, please contact Redcross:
If you are looking for a family member overseas and would like us to help, please contact Redcross:
- By email: familylinks@redcross.ca
- Online: Fill out this form
- By Phone: Please see contact information below for English and French Speakers.
1-866-399-8412 (English speaking) ext. 480-2214
Public email: familylinks@redcross.ca
Website: https://www.redcross.ca/how-we-help...
1-800-363-7305 (French speaking) ext. 362-3044
Cost: No cost
Associated Programs/Services
Also offered by Canadian Red Cross:
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- SmartStart Programs - First aid and disaster preparedness training for migrant and refugee claimants
Availability
Service area: Province-wide
Ways to Access
- Provided by phone
- Provided online: email / video / on-line
The listing of this service in Pathways is not a recommendation or endorsement by Pathways.