Hospital Transfers - Lower Mainland
Disability Services, Seniors Services, and Transportation
Provided by Hospital Transfers
Wheelchair Transfers: Patients who can sit upright in a Wheelchair can be transferred by a one-person transfer crew using our Wheelchairs, a facility-provided Wheelchair, or a patient-provided Wheelchair that is suitable for transport.
Stretcher Transfers: Patients who are bed-bound or are unable to sit upright can be transferred by a two-person transfer crew using our specialized Stretcher & Stair Chair equipment. Patients who are unable to walk up or down stairs at a pick up or drop off location are also required to travel by Stretcher.
Ambulatory Transfers: Patients who are ambulatory or semi-ambulatory, but still require specialist care and attention, can be transferred by either a one-person or two-person transfer crew using most of our available vehicles.
Family Escorts: When possible, family members may also accompany patients for additional support and companionship during Stretcher, Wheelchair, or Ambulatory transfers.
Medical Escorts: With the exception of low-flow oxygen, patients travelling with medical equipment that cannot be disconnected during the journey typically require a medical escort. These patients are often accompanied by RNs, LPNs, RTs, HCAs and other licensed medical professionals.
Pricing: For BC residents, the same criteria apply to journeys with Hospital Transfers as it does to a transfer with BC Ambulance, but at a lower cost. When booked by a Health Authority, if the journey is not between one acute hospital and another, a BC Ambulance transfer is subject to a subsidized Ministry of Health-mandated user fee of $80, regardless of the time or distance. Any person on Income Assistance or MSP Premium Assistance (Supplementary Benefits) is automatically exempt. The same requirement applies to Hospital Transfers, except a lower fee of $50 would be applied, in which case an invoice would be sent approximately 3-4 weeks after the journey. Please note that Transfers from the community, including private pay transfers, are not eligible for the subsidized Ministry of Health-mandated user fee of $50, and would be charged at the current regular rate.
To book, a patient transfer online, click here. OR call 1-800-768-0044.
Toll Free: 1-800-768-0044
Public email: info@hospitaltransfers.org
Website: https://sntransport.ca/services/
Wheelchair accessible.
Cost: Private pay
Availability
Service area: Anmore, Bowen Island, Burnaby, Chilliwack, Coquitlam, Delta, Langley, Maple Ridge, Mission, New Westminster, North Delta, North Vancouver, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, Vancouver, West Vancouver, White Rock + show cities
Service Types Provided
Ways to Access
- Provides transportation
The listing of this service in Pathways is not a recommendation or endorsement by Pathways.